FAQs
How can I get in touch with Watches4You?
To contact FightMonk, you can reach out to us via email at info@watches4you.com. Our dedicated customer service team is here to assist you with any inquiries or assistance you may require.
Do you offer worldwide shipping?
Yes, we do provide worldwide shipping.
Where are your products shipped from?
Our products are shipped from our warehouse located in Hong Kong.
Can I make changes to or cancel my order?
To accommodate our fast order processing, any change or cancellation requests must be submitted within 12 hours of placing your order. Requests made after this time frame will not be accepted. If needed, you can return your order for a full refund once it's received.
What payment methods do you accept?
We accept all major credit cards, including VISA, Mastercard, and AMEX, as well as PayPal payments.
When will my order be processed?
Our warehouse processes orders on weekdays, from Monday to Friday. Typically, orders are processed within 1-3 business days from the date of your order. After processing, your order will be shipped on the following business day. Please note that we do not ship orders on weekends.
What is the estimated delivery time for my order?
Due to high demand, it may take approximately 2-4 weeks for your order to arrive.
What should I do if I do not receive my order?
If your order does not arrive within 30 days after shipping, you are eligible for a full refund.
Will I be responsible for customs and taxes?
The prices listed on our website are in US Dollars and are tax-free. You may be required to pay duties and taxes upon receiving your order, which will be determined by your local customs office. These fees are your responsibility and are not covered by us. We are also not responsible for any customs-related delays. For specific information on charges, please contact your local customs office.
How can I initiate a product return?
For returns, please get in touch with us at info@watches4you.com.
What should I do if the item(s) I received are defective, incorrect, or damaged?
If you have received merchandise that is defective, incorrect, or damaged, please contact us promptly. Include your order number and provide photographs of the item(s) and any relevant references from your package. We will work diligently to resolve your case as quickly as possible.
When can I expect to receive my refund?
All refunds will be credited to your original payment method. If you used a credit or debit card, refunds will be processed by the card-issuing bank within 7-10 business days after we receive the returned item or cancellation request. Please reach out to your card-issuing bank if you have questions about when the credit will appear in your account. If you haven't received the refund yet, follow these steps: Contact your bank or credit card company, as it may take some time for the refund to be posted to your account.